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Athens - Corinth
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INIA Technologies is looking for a junior support engineer in the field of CAD to work in our clients' premises in Corinth.

Main Responsibilities:
- Provide first and second level support and coordinate third level support activities with internal partners and software vendors.
- Debug and report user-related problems and identify possible workarounds
- Gather business requirements, document those and provide solution proposals.
- Research for available solutions in response to business requirements and evaluate new software.
- Create test plans, execute tests.
- Document solutions, perform key user training.
- Monitor and track support requests in a service desk application.
- Monitor license usage and timely inform about potential shortages.
- Capability to share & transfer relevant knowledge upon people needs, both in terms of technical & tactical skills.

- University Degree in Engineering, Computer Science, or related field
- Good communication skills (verbal & written).
- Good troubleshooting skills and analytical thinking.
- Ability to work independently and as part of a team.
- Fluency in Greek and English.

For contact :
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