Contact Seller
Location: Athens - Corinth

INIA Technologies is looking for a junior support engineer in the field of CAD to work in our clients' premises in Corinth.

Main Responsibilities:
- Provide first and second level support and coordinate third level support activities with internal partners and software vendors.
- Debug and report user-related problems and identify possible workarounds
- Gather business requirements, document those and provide solution proposals.
- Research for available solutions in response to business requirements and evaluate new software.
- Create test plans, execute tests.
- Document solutions, perform key user training.
- Monitor and track support requests in a service desk application.
- Monitor license usage and timely inform about potential shortages.
- Capability to share & transfer relevant knowledge upon people needs, both in terms of technical & tactical skills.

Requirements:
- University Degree in Engineering, Computer Science, or related field
- Good communication skills (verbal & written).
- Good troubleshooting skills and analytical thinking.
- Ability to work independently and as part of a team.
- Fluency in Greek and English.

For contact : ioanna.tsirogianni@setiae.com